Hi Juliet,

Thanks for touching base with us regarding our tour. 

We had a really good time and truly enjoyed the experience.  We provided some feedback to our guides in Beijing and Shanghai, however we appreciate the opportunity to provide feedback regarding the whole tour.

Beijing:

*The tour in Beijing was well organised and I felt by the time we left we had seen the major sites.
*Our tour guide Lee went to great efforts to keep the group happy, it was no easy feat keeping 22 people in line, especially with the amount of people around. 
*We felt we spent a little too much time at the Forbidden City and would have perhaps preferred a shorter time there or more free time to look around ourselves.
*The night prior to leaving we went to the Peking Opera, most people on the tour agreed we would have preferred to see this on another night as we departed from the hotel at 5:45am the following morning and would have appreciated an earlier night so we could pack etc.
*The hotel in Beijing was very good.

Xian
*The hotel in Xian was not of the same standard as that in Beijing and Shanghai.  The two English channels on the television did not work properly in our room (or anyone else’s in the tour) and our towels were well worn (one even had a hole).
*We enjoyed the programme in Xian and felt it was well worthwhile.
*Our tour guide Anna was professional and well organised. 

Shanghai
*I felt the programme in Shanghai was not as comprehensive as that in Beijing.  We had some extra options (which we paid for) being an evening cruise, a ride on the Mag Lev and a visit to the Black Market.  All of these were worthwhile and I think should probably be added to the programme in Shanghai.
*Our tour guide David was professional, however because he didn’t carry a flag it was difficult to find or follow him in crowded places. 
*The hotel in Shanghai was very good as well.

Food
*The food was very good throughout the tour.
*At some meals we were provided with one beer / soft drink and then we had to pay whilst at other meals we were provided with unlimited beer / soft drinks.  Perhaps more drinks could be included in future at small increase in tour price.  Our Beijing tour guide was very helpful in advising before hand whether we would have to pay for drinks or not, I think all the guides should also provide this information.
  
Overall we were really pleased with the tour, everything was organised for us and there was no fuss.  We enjoyed the sites we saw and the guides were professional.  Thanks for your help in organising the tour; we would highly recommend it to our family and friends.

Regards,

Glenn and Angela