It is essential that you carefully read and that you understand these booking conditions. By making a booking with us and paying the non-refundable deposit or full payment you acknowledge that you have read and understood the
booking conditions.

How to Book
We have taken care to offer you the simplest possible reservations service for our tours. To confirm your reservation, you or your travel agent will be asked to send us a non-refundable deposit of $330 per person, which
Must reach us within 7 days from the date of booking to secure the reservation.

Deposit & Balance
A non-refundable deposit of $330 per person is required within 7 days upon confirmation of your booking to secure your reservation; the balance is due 50 days prior to your departure from Australia. If the booking is made less than 50 days before departure the full tour cost is required before your booking can be confirmed. If for any reason we have not received your balance payment, by the due date, we reserve the right to treat your booking as cancelled and to apply the appropriate cancellation charges. Individual airlines may request full payment of the airfare portion to secure your flight booking more than 50 days in advance.

Cancellation & refund
Any requests for cancellation of confirmed bookings must be in writing to us.

If you cancel your booking there will be no refund for your deposit, for cancellation received within 50 days of commencement of services, the following per person cancellation fees for land arrangements will apply

• Between 30- 49 days: 30% of total booking cost.
  
• Between 14-29 days: 50 % of total booking cost.
  
• Between 8-13 days prior to the departure, will forfeit 75% of total booking cost.
  
• Within 7 days: 100% of total booking cost.

Cancellation of air and train services will be subject to fees charged in accordance with the type of airfare used and airline and train regulations.

Refunds cannot be made for any unused or cancelled services after your tour arrangements have commenced.

Late booking
Applications for bookings made 7 days or less prior to the departure from Australia will be subject to a late booking fee of $50 per application whether the reservation can be confirmed or not.

Amendment fee for confirmed bookings
No amendment will be made until deposit has been paid. Up to 50 days prior to the departure one amendment per booking is permitted at free of charge. Up to 49 days prior to the departure, any amendment made to a confirmed reservation will incur a charge of $50 per change. Once documents have been issued a reissue fee $50 per person will apply. Airfare restrictions also will apply.

Prices
Prices are based on current exchange rate at the time of printing and are provided as a guide only. In the event of fluctuations or increases in airfares, fuel surcharges, hotel rates or any other services Travman Tours reserve the right to adjust the tour prices at any date, even thought the final balance has been paid.

Travel Arrangements
Although Travman Tours endeavour to ensure that tours are available as advertised, but if we are forced to change your booking or part of it for reasons beyond our control, we reserve the right to vary the itineraries, hotels, flights or any other travel arrangements. Wherever possible you will be advised for such changes prior to the departure. However Travman Tours shall not accept responsibility for any alternations made for any reason or for any associate loss or damage. Travman Tours also reserves the right to cancel a tour program before departure; if we are forced to do so, you will be offered an alternative tour, if the alternative one is not satisfactory to you, your monies paid to Travman will be fully refunded less any uncoverable costs.

For unforeseeable circumstances like force majeure, flight cancellation or rescheduling, accommodation overbooking etc, any decision made by the independent local tour operators is at the discretion of the tour service providers. Travman Tours shall not be liable for any claim whatsoever arising from such events.

Accommodations
Accommodation arranged for the tour is based on standard twin or double-bedded rooms in hotels or cruise ships. Triple room is always not available; a rollway bed can be arranged as an extra bed in most hotels, extra bed in cruise cabin is not available. Descriptions and photos of hotel room and cruise cabin are representative only, actual rooms/cabins occupied may vary from those shown.

Guaranteed departures
Guaranteed departures are based on join in-group tour and require minimum two passengers, they are subject to availability.

Travel documents
All clients must carry a passport with 6 months validity. Visas are required to travel to China, India and Vietnam, and it is the sole responsibility of the clients. On request Travman tours will provide assistance.

Baggage
The free baggage allowance for economy class travel is 20kg, business class travel is 30kg. Excess baggage charges are the responsibility of the passengers.

Travel insurance
We strong recommend that at the time of your booking you purchase a comprehensive travel insurance policy for your choice to cover against any loss of deposit, cancellation charges, baggage loss damage, injury, theft, personal accident and medical expenses.

Limitation of liability
Travman Tours act only as agents for the persons & companies providing or offering the means of transport, accommodation or other services included in your booking; all itineraries, vouchers, tickets & coupons are issued to subject to the terms and conditions specified by the suppliers. To the extent by law, Travman tours exclude all liability for any loss or damage whatsoever (including but not limited to physical and psychological injury and loss or damage to property of whatever nature) that may arise in any way in connection with the offer or supply of goods or services through Travman tours or any third parties or in connection with the supply of such goods or services.

Travman tours does not accept any liability whatsoever for any injury, loss, damage, delay, additional expenses or inconveniences caused directly or indirectly by events, which are beyond our control, including, without limitation, war, acts of God, riots, strike, terrorist activity, natural diaster, industrial disputes, epidemics, medical or customs regulations.

To the maximum extent permitted by the law, any liability on Travman Tours including any liability for negligence or for breach of contract is limited to the maximum of the cost of the tour undertaken.

Complaints & Claims
We endeavour to ensure that all your arrangements proceed smoothly. In case if you are not satisfied with any respect of his/her tour arrangements, immediately he/she needs to inform his/her local tour guides or escorts, who will endeavour to resolve the issue at the time. If this is not possible and the client wish to lodge a complaint or claim; it must be done in writing to Travman Tours within 30 days after returning to Australia.

Governing Law
This contract and all maters arising from it are subject to the laws of Victoria, Australia and only Victorian courts has the jurisdiction over any dispute arising under this contract.